Last Updated: November 1st, 2025
At SorDownloader.com, we are committed to protecting your privacy. This policy explains what we do with your information in simple, straightforward terms. By using our website, you agree to the practices described here.
1. Core Principle: Your Video is Yours
This is our most important promise:
- We Do Not Store Your Videos. The video files you upload for processing are handled in a temporary, secure memory system only for the time needed to remove the watermark or convert the format.
- Automatic Deletion. Immediately after your video is processed and you download the result, the original video, the processed video, and any temporary data are permanently and automatically deleted from our servers. We do not keep copies.
2. Information We Do Not Collect
To be perfectly clear, we do not collect:
- Your personal identity information (like your name or address).
- Your Sora account login details.
- Any permanent library of user videos.
3. Information We May Collect
To run our service effectively and improve our website, we collect minimal, non-personal data:
- Technical & Usage Data: We use analytics tools (like Google Analytics) to collect information such as your IP address, browser type, device type, pages visited, and the time and date of your visit. This helps us understand how our website is used and how we can improve it.
- Communication Data: If you contact us via email or a contact form, we will collect your email address and our correspondence to provide you with support.
4. How We Use Your Information
The limited information we collect is used solely for:
- Providing the Service: To operate the Sora Downloader tool.
- Improving Our Website: To analyze site performance and user experience.
- Customer Support: To respond to your questions and requests.
5. Data Sharing and Disclosure
We do not and will not sell your data to any third party. We only share information in the following limited circumstances:
- Trusted Service Providers: We may use third-party companies (e.g., our cloud hosting provider) to help us operate the website. These partners are contractually forbidden from using your data for any purpose other than the services they provide to us.
- Legal Compliance: We may disclose information if required to do so by law or in response to a valid legal request.
6. Data Security
We implement standard security measures designed to protect the information we collect. However, no electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request Deletion of your personal data (like your support emails).
- Ask Questions about this policy by contacting us.
8. Third-Party Links
Our website may contain links to other sites (e.g., for competitor analysis). If you click on a third-party link, you will be directed to their site. We have no control over and assume no responsibility for the content or practices of any third-party sites.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at our support page.